Travel - Book & Manage

  1. Traveler Assistance (Support)

    1. Amex GBT Travel Counsellor (Phone/Mobile/Chat Support)

    2. WhatsApp Support for Travel (US only)

    3. Where to find ticket/fare conditions online

    4. How to manage travel extras ( baggage / seating upgrades )

  2. User Profile

    1. Update Your Personal Profile

    2. Update a User Profile (as an Admin)

  3. Travel Payment Methods

    1. Individual payment card(s) for travel

    2. Shared (centralized) payment card(s) for travel

  4. Book Travel: Self (User)

    1. How to Book a Flight

    2. How to Book a Hotel

    3. How to Book a Car Rental

    4. How to Book a Train

    5. How to place a hold on a trip

    6. How to Add a Hotel or Car Rental to a Flight booking

    7. NDC Fares

    8. How to book Ground Transport

  5. Book Travel: For User (Admin/Arranger)

    1. How to Book Travel (Arrange) for Others

  6. Change/Modify/Cancel a Trip

    1. How to Share a Trip

    2. How to Modify or Cancel a Trip

    3. How to Add a Hotel, Car or Train to a Trip

    4. How to Change Fare/Class (Airfare)

  7. Locate Trips (User/Arranger/Admin)

    1. Locate a Draft or Booked Trip (User)

    2. View All Company Trips (Admin or Arranger)

  8. Travel Invoices (receipts)

    1. Access Travel Invoices (receipts)

    2. US - Paying for Travel & Locating Invoices/Receipts

    3. UK - Paying for Travel & Locating Invoices/Receipts

  9. Travel Policy (requires set-up)

    1. Travel Policy and Pre-Trip Approval

    2. How to Approve Travel (as a Supervisor)