Travel - Book & Manage

1. Traveler Assistance (Support)

   1. Amex GBT Travel Counsellor (Phone/Mobile/Chat Support)

   2. Where to find ticket/fare conditions online

   3. How to manage travel extras ( baggage / seating upgrades )

2. User Profile

   1. Update a User Profile (as an Admin)

3. Travel Payment Methods

   1. Individual payment card(s) for travel

   2. Shared (centralized) payment card(s) for travel

4. Book Travel: Self (User)

   1. How to Book a Flight

   2. How to Book a Hotel

   3. How to Book a Car Rental

   4. How to Book a Train

   5. How to place a hold on a trip

   6. How to Add a Hotel or Car Rental to a Flight booking

   7. NDC Fares

   8. How to book Ground Transport

5. Book Travel: For User (Admin/Arranger)

   1. How to Book Travel (Arrange) for Others

6. Change/Modify/Cancel a Trip

   1. How to Share a Trip

   2. How to Modify or Cancel a Trip

   3. How to Add a Hotel, Car or Train to a Trip

   4. How to Change Fare/Class (Airfare)

7. Locate Trips (User/Arranger/Admin)

   1. Locate a Draft or Booked Trip (User)

   2. View All Company Trips (Admin or Arranger)

8. Travel Invoices (receipts)

   1. Access Travel Invoices (receipts)

   2. US - Paying for Travel & Locating Invoices/Receipts

   3. UK - Paying for Travel & Locating Invoices/Receipts

9. Travel Policy (requires set-up)

   1. Travel Policy and Pre-Trip Approval

   2. How to Approve Travel (as a Supervisor)