Audience: Travelers



Before you can make a booking, your profile must include a few key details — a payment method, your date of birth, and your home address. Taking a few minutes to set this up now means you're ready to book whenever travel plans arise, with no delays or last-minute scrambles. A complete profile also ensures your trips are personalised to you and your preferences, making every journey smoother from the start.



Video: How to edit user profile



Step by step guide


Update your personal profile


Click on your initials on the top right hand-side. Select 'Personal information'.



In the 'Personal Information' section, you can edit:

  • User information
  • Contact details
  • Preferences
  • Password

 



Manage your addresses


Click the 'Addresses' tab to view, modify and add an address. 

Home address is used to facilitate travel booking.




Update your travel documents


Click the 'Travel documents' tab to add or edit travel documents such as passport or driver's license numbers.




Add loyalty programs


Click the 'Loyalty programs' tab to link your accounts across Car Hire, Air, Hotels, and Train — and keep earning points.


 



Update payment methods


Edit your current payment method or add a new one. 




Add a vehicle 


You can add a vehicle to your profile if you use the platform to claim mileage. For detailed instructions, watch our separate video guide on how to add a vehicle.